Welcome to Sophistic Jewel! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

1. General Information

  • Website Use: By using our website, you confirm that you are legally capable of entering into binding contracts and have the authority to make purchases.
  • Amendments: We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page with the date of the revision. Please review this page periodically for any changes.

2. Products and Services

  • Product Availability: While we make every effort to ensure that all products listed on our website are available, availability may be subject to change. If an item is out of stock or unavailable, we will notify you promptly.
  • Product Descriptions: We strive to ensure that all product descriptions, images, and pricing are accurate, but we cannot guarantee that all content is error-free. We reserve the right to correct any mistakes in the product listings, including pricing errors.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance. Once your order is received, we will send an order confirmation email. However, this does not signify acceptance of your order.
  • Pricing and Payments: All prices listed on our website are in Pakistani Rupees (PKR) and are subject to change. Payment must be made in full at the time of purchase using the methods available on our site.
  • Order Cancellations: We reserve the right to cancel or refuse any order for reasons including product availability, suspected fraud, or payment issues.

4. Shipping and Delivery

  • Please refer to our Shipping Policy for detailed information regarding delivery charges, delivery timeframes, and shipping procedures.
  • Delivery Issues: While we aim for timely delivery, delays may occur due to reasons beyond our control. We are not responsible for any delays caused by third-party delivery services.

5. Returns and Exchanges

  • Please review our Returns & Exchange Policy for detailed information on how to return or exchange products.
  • Returns or exchanges will not be accepted for personalized or used items unless they are damaged or defective.

6. Intellectual Property

  • Copyright and Trademarks: All content on this website, including text, images, logos, graphics, and product descriptions, is protected by copyright and trademark laws. The use of these materials without permission is strictly prohibited.
  • License to Use Website: We grant you a limited, non-exclusive, and non-transferable license to use our website for personal, non-commercial purposes.

7. Limitation of Liability

  • Use at Your Own Risk: You use our website and purchase our products at your own risk. We are not responsible for any damages arising from the use of our website or any of the products sold.
  • Product Liability: Our liability is limited to the purchase price of the products purchased. We are not responsible for indirect, incidental, or consequential damages.

8. Privacy and Security

  • Privacy: We respect your privacy and are committed to safeguarding your personal data. Please refer to our Privacy Policy for more information on how we collect, use, and protect your information.
  • Security: We use industry-standard security measures to protect your personal and payment information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.